Vigilant

Security Response Team

Red Hat's Security Response Team provides customers with a single point of contact for expert, integrated responses to emerging security threats. The team constantly tracks and investigates security issues affecting Red Hat customers, providing timely and clearly explained patches designed to help customers evaluate and manage their risk. By leveraging its strong relationships with hardware and software vendors, Red Hat optimizes fixes for compatibility and performance across applications and configurations. Backporting of critical security fixes provides organizations with a predictable, stable means of maintaining secure systems without unnecessary or unplanned upgrades.

To aid in maintaining a secure environment, Red Hat provides a variety of resources, including configuration guides and technology whitepapers. Red Hat security experts and security training are also available to meet the needs of customers.

Update Management

By using Red Hat Network, customers can easily take advantage of the work of the Security Response Team. Red Hat Network provides the functionality needed to reduce exposure to exploits:

  • Tested fixes that are authorized and digitally signed by Red Hat.
  • Email notification or automatic updating when fixes are available.
  • Customized notification that relates to a customer's specific environment.
  • Management features that allow customers to easily manage and deploy updates across an entire enterprise.
  • Capability to apply updates selectively to different computing groups within an environment.
  • Functionality to facilitate internal testing before an update is deployed in an organization.
  • Security updates that are checked for over 1 million dependencies, maintaining the integrity of the customer's systems.

Support

Red Hat Enterprise Linux allows customers to take advantage of the performance and security of Linux while receiving the support they need to run their enterprise. Red Hat offers a single point of accountability for the hundreds of open source projects and applications that are combined into a single Red Hat Enterprise Linux offering. Red Hat's support staff are Red Hat Certified Engineers dedicated to helping customers through any issues that arise.

In order to make sure that Enterprise Linux "just works" for customers, Red Hat takes extensive measures to ensure the integrity of what they offer. Red Hat developers take responsibility for each package included in Enterprise Linux to independently inspect and test to make sure the package works as intended, with no backdoors that could jeopardize the integrity of a customer's network. In addition, the software is run through a rigorous quality assurance process.